The Company respects Users’ privacy, as the purpose of this document is to provide security and protection of human rights and freedoms during processing User’s data from unauthorized access and disclosure.
Processing of personal data is performed according to the principles of law and justice, such as:
- legality of purposes and methods of personal data processing;
- compliance with purpose of data processing claimed in the Policy and Company’s credentials;
- compliance of collected data and methods of its processing with purposes of data processing.
II. Collection of personal data
The purpose of processing personal data is to fulfill the Company’s obligations to Users towards using of the Website and its services.
Processing of User’s personal data is carried out with User’s agreement.
Personal data refers to any information relating directly or indirectly to a certain individual (owner of personal data) and which can be used to identify a certain person or to communicate with them.
Below are some examples of the types of personal data that the Company may collect and how we may use such information.
WHAT PERSONAL DATA WE COLLECT
We may collect such data/information as:
- first and last name;
- phone number;
Personal data may also include additional data provided by Users at the request of the Company in order for the Company to fulfill its obligations to Users according to the service agreement. The Company has the right, in particular, to request from the User a copy of ID or other document containing the name, surname, photo of the User, as well as other additional data that will be necessary and sufficient to identify the User and will exclude abuses and violations of the rights of third parties.
When you involve other individuals in our events and activities or invite them to communicate with us, the Company may collect personal data provided by you about these individuals, such as: first name, last name, date of birth, address, email and phone number.
When processing personal data, we ensure the accuracy of personal data, its sufficiency and relevance to purposes of personal data processing.
III. Storage and use of personal data
Personal data of Users is kept exclusively on electronic storage medium and processed using automated systems, except cases when non-automated processing of personal data is necessary due to legal requirements.
HOW WE USE YOUR PERSONAL INFORMATION
The personal data we collect allows us to send you notifications about new products, special offers and events. It also helps us to improve our services, content and communications. If you do not wish to be included in our mailing list, you can unsubscribe at any time by informing us at specified contacts for feedback, as well as making changes to your profile settings on the Website.
Occasionally, we may use your personal data to send important notifications containing information about changes to our terms, conditions and policies, as well as confirming your orders and purchases. Since such information is important for your relations with the Company, you cannot refuse to receive such messages.
We may also use personal information for internal purposes, such as: audit, data analysis and various studies in order to improve the Company's products, services and interaction with consumers.
If you participate in a prize draw, contest or similar event, we reserve the right to use the personal data you provide to manage such events.
COLLECTION AND USE OF NON-PERSONAL INFORMATION
We also collect non-personal data that does not allow us to directly associate it with any particular individual. We may collect, use, transmit and disclose non-personal information for any purpose. Below are examples of non-personal information that we collect and how we can use it.
We may collect personal data, such as occupation, language, zip code, unique device identification code, location and time zone in which a particular product is used in order to understand consumer behavior better and improve our products, services and communications.
If we combine non-personal and personal information, such information will be treated as personal information.
IV. Transfer of personal data
Personal data of Users is not transferred to any third parties, except in cases specified in these Rules.
The processing of User's personal data is carried out without a time limit in any legal way through personal data information systems using automation tools or without use of such tools.
With the User's indication or with the User's consent, it is possible to transfer User's personal data to third parties (the Company's counterparties) if these counterparties are obligated to ensure the confidentiality of received information, in particular, when using applications.
The User's personal data may be transferred at the request of state authorities of the Russian Federation only on the basis and in accordance with the procedure established by the Russian Federation legislation.
The Company blocks personal data related to the User from the moment of the User’s, his legal representative’s or the authorized body’s request for the protection of the rights of personal data owner for the period of verification in case of finding out false personal data or illegal actions.
DISCLOSURE OF INFORMATION TO THIRD PARTIES
In some cases, the Company may provide certain personal information and data to strategic partners who provide products and services and help the Company to sell products and services to consumers. We provide third parties with the minimum amount of personal data needed only to provide the required service or conduct necessary transaction.
Personal information will be provided by the Company only for the purpose of providing consumers with products and services, as well as to improve these products, services and related communications. Such information will not be provided to third parties for their marketing purposes.
In order to use your personal data for any other purpose, we will request your consent to processing of your personal data.
The Company provides personal information to Companies providing services, such as information processing, loans, fulfillment of consumer orders, delivery, other types of consumer services, determining your interest in our products and services, conducting surveys aimed at studying our consumers’ satisfaction with the service quality. Such companies undertake to protect your information regardless of the country of their location.
The Company may need to disclose your personal data according the law, judicial procedure, in court proceedings, on the basis of public requests or requests from government authorities in country of your residence or outside it. We may also disclose your personal data if we determine that such disclosure is necessary for national security, law enforcement or other socially important cases.
We may also disclose your personal data if we determine that disclosure is necessary to enforce our terms and conditions or to protect our activities and our users. Additionally, in the case of Company’s reorganization, merger or sale, we may transfer any or all of the personal information we collect to the relevant third party.
V. Destruction of personal data
The User's personal data is destructed when:
- the Company deletes information posted by a User and a User's personal page in cases established by the contract of sale (offer);
- when the subject of personal data withdraws consent to the processing of personal data.
IDENTIFICATION FILES (COOKIES) AND OTHER TECHNOLOGIES
The Website, interactive services and applications, e-mail messages and any other communications on behalf of the Company may use identification cookies and other technologies, such as pixel tags and web beacons. Such technologies help us to understand user behavior better, tell us which sections of our Website have been visited by users, and measure the effectiveness of advertising and network searches. We consider the information collected by cookies and other technologies as non-personal information.
Our goal in such cases is to provide more convenient and personal interaction with the Company. For example, knowing your name, we can use it in our communications. Knowing that someone using your computer or device has purchased a certain product or used a certain service, we can ensure that advertising messages and e-mail messages are fully compliant with your interests. This information helps us to provide you with the highest quality service.
You can disable cookies in the settings of your web browser or mobile device. Please note that some functions of the Website may become unavailable after disabling cookies.
As most websites, we collect some information automatically and store it in data files. Such information includes the Internet Protocol address (IP address), browser type and language, information about the Internet service provider, starting and ending pages, information about the operating system, date and time data, information about visits. We use such information to understand and analyze trends, run the Website, study user behavior on the Website and collect demographic information about our main users in general. The Company may use such information for its marketing purposes.
In some of our e-mail messages, we use interactive links to information posted on the Company's Website. When users follow such links before they get to the destination page on our Website, their requests go through a separate registration. We track such data in order to help us to determine interest in certain topics and measure the effectiveness of our communications with consumers. If you prefer that your requests are not tracked in this way, you should not follow text or image links in email messages.
Pixel labels allow us to send email messages in a readable for consumers form and tell us whether such messages have been read. We may use such information to limit the number of messages sent to consumers or to stop sending them.
VI. Personal Data protection
The Company takes legal, organizational, administrative, technical and physical precautions to ensure the protection of your personal data in accordance with Article 19 of Russian Federal Law No. 152-FZ of 27.07.2006 "On Personal Data" in order to protect the User's personal data from unauthorized or accidental access, destruction, modification, blocking, copying, distribution and other illegal actions of third parties.
When you use some of the Company's products, services and applications or post information on forums, chat rooms or social networks, the personal data you provide is visible to other users and can be read, collected or used by other users. In this case, you are responsible for personal data that you prefer to provide. For example, if you specify your name and email address in the forum post, such information is public. Please take precautions when using such functions.
INTEGRITY AND PRESERVATION OF PERSONAL INFORMATION
We do not collect personal data about minors. If we become aware that we have received personal data of an underaged user, we will take measures to delete such information as soon as possible.
We strongly recommend parents and other persons under whose supervision minors are (legal representatives, such as parents, adoptive parents or guardians) to monitor the use of websites by minors.
THIRD-PARTY SITES AND SERVICES
The Company is not responsible for the actions of third parties who have gained access to User information as a result of using the Internet or the Website's services, and for the consequences of using data and information that is available to any Internet user.
RESPECTING YOUR PRIVACY ON COMPANY LEVEL
In order to ensure that your personal data is safe, we bring the standards of confidentiality and security to the Company's employees and strictly monitor the implementation of confidentiality measures within the Company.
QUESTIONS ABOUT PRIVACY
VII. User requests
The request sent by the User must comply with the requirements established by the rules for submitting requests to the Support Service and contain:
- the number of the main identity document of the user or his/her representative;
- information about the date of issue of the specified document and the issuing authority;
- information confirming the user's relations with the Company (in particular, the number and date of the order and/or invoice, the buyer's name, contacts specified in the order details);
- signature of the User or his/her representative;
- email address;
- contact phone number.
The Company undertakes to review and send a response to the User's request within 30 days from the date of receipt of the request.
This Policy does not apply to the actions and Internet resources of third parties.